Privacy Policy

Updated: 30 March 2026

At Commplicated, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us via email.

The data controller is Commplicated Ventures Ltd (company number 14516123), 124 Finchley Road, London, England, NW3 5JS.

1. Information We Collect

Information you provide: When you contact us via email at info@commplicated.com, we receive whatever you choose to share, such as your name, email address, and the contents of your message.

Information collected automatically: We use Google Analytics (GA4) to understand how visitors use our website. Google Analytics uses cookies to collect anonymised data such as pages visited, time on site, browser type, and approximate location. For details on how Google handles this data, visit: https://policies.google.com/technologies/partner-sites

2. Cookies

Our website uses cookies for analytics purposes only. Analytics cookies are only placed on your device after you give consent via our cookie banner. You can change or withdraw your consent at any time through the cookie settings on our website. You can change your preferences by clicking "Manage cookies" in the footer.

3. How We Use Your Information

We use email data solely to respond to your inquiries. We use analytics data solely to improve our website. We do not sell, rent, or share your personal data for marketing purposes.

4. Legal Basis for Processing

We process your data based on consent (for analytics cookies) and legitimate interest (for responding to your email inquiries).

5. Data Sharing and International Transfers

Google Analytics data is processed by Google LLC in the United States, covered by appropriate safeguards under UK data protection law. Google acts as a data processor on our behalf under their Data Processing Terms. We do not otherwise share your data with third parties unless required by law.

6. Data Retention

We retain email communications only as long as necessary to address your inquiry. Google Analytics data is retained for 14 months, after which it is automatically deleted.

7. Your Rights

Under the UK GDPR, you have the right to access, correct, delete, restrict, or port your personal data, and to object to its processing. You can withdraw consent for analytics cookies at any time. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk

To exercise any of these rights, contact us at info@commplicated.com.

8. Security

We take reasonable measures to keep your data secure. However, no method of electronic communication is fully secure, so we encourage you to avoid sharing sensitive personal data via email.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can reach us at: info@commplicated.com